Refund Policy and Payment Agreement
Last Updated: 09/11/23
Refund Policy. LeadsLogik LLC provides users with a licensed access to an All-In-One marketing software that is designed to organize businesses contacts and save time by automating sales and marketing tasks in one system including but not limited text messages, sending emails, and making phone calls. This marketing software is for entrepreneurs and businesses. Functionality it includes Contact Manager (CRM) with SmartLists, Email, 2-way SMS, Outbound Calling, Call Tracking, Call Recording, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Automation Campaigns, Reporting, and more, this software is called LeadsLogik (collectively referred to as “LeadsLogik”).
Our refund policy is simple: Within the first 30 days of signing up for LeadsLogik, you’re eligible for a full refund, no questions asked. Just email [email protected] to cancel your subscription. After 30 days, all payments are nonrefundable, and no credits are provided for partially used subscriptions. Upon cancellation, access continues through the end of your current billing cycle. We retain the right to decline refunds for individuals who abuses this Refund Policy.
Please be aware that refunds will incur a 4.5% Transaction Fee, which is a fee completed by the merchant processor that is non-refundable to LeadsLogik LLC and will be passed on to the client. The refund amount will be reduced by this fee.
Refunds will be applied to the card used for the original purchase. To initiate a refund, please email us at [email protected] and request a Refund Authorization Form. Once the form is received and authorized, refunds will be processed within 7-14 business days.
We reserve the right to deny refunds if we suspect fraudulent activity or misuse of our product. Refunds are also not available for any charges beyond the initial purchase, including but not limited to monthly subscription fees, add-ons, or upgrades.
Authorized Payment Method. You must keep a valid payment method on file with LeadsLogik to pay for all fees. LeadsLogik will charge applicable Fees to any valid payment method that you authorize (“Authorized Payment Method”), and LeadsLogik will continue to charge the Authorized Payment Method for applicable fees until this Agreement is terminated, and any and all outstanding fees have been paid in full.
Payment Agreement. By purchasing LeadsLogik, you agree to pay the specified amount for the selected plan at the time of purchase. You can choose to pay monthly or annually, depending on the plan you select. If you select the monthly plan, your credit card will be charged each month on the date of your initial purchase. If you select the annual plan, your credit card will be charged once a year on the date of your initial purchase.
If you wish to upgrade or downgrade your plan, you may do so at any time. Your new payment plan will take effect immediately, and you will be charged accordingly. If you choose to cancel your subscription, please do so before the next billing cycle to avoid any further charges. If you cancel in middle of your billing cycle, you will have access to LeadsLogik until the end of your billing cycle. You are responsible for any remaining balances, whether you use LeadsLogik or not.
Please note that LeadsLogik reserves the right to change its pricing and payment terms at any time. We will provide notice of any changes to our pricing or payment terms on our website and via email. If you continue to use our product after any such changes, you agree to the new pricing and payment terms.